How does shipping to a DHL Packstation work?

Foto einer DHL Packstation in Nutzung

Receive your packages when it suits you best. To do this, select a Packstation near you from over 5,000 locations and enter it as the delivery address in the ordering process.

Ansicht Formular bei Lieferung an eine Packstation

How to order your shipment to a packing station

To receive your shipment at a Packstation, enter it as a delivery address in three simple steps.

  1. After your first and last name, enter your personal customer number (also called post number) in the Address field. You can find this on your DHL customer card or in the DHL Paket app.
  2. Write in the street field "Packstation" and in the house number field the three-digit number of your desired Packstation.
  3. Now just enter the postcode and the location of the desired packing station.
  4. - Done.

An E-Mail and Push notification in your DHL Paket App will inform you when your parcel arrives at the Packstation.


Pick up

Pick up your shipments when it suits you best. DHL will keep your package for you for nine calendar days - with the day of posting.


Important: You need your customer card and the pick-up code from the DHL Paket App app to remove your shipment.